Helping Ensure Customer Satisfaction
After the top priority of providing clean drinking water to its customers, water utilities need to ensure that proper operating pressures are present at all customer service points. If the pressure is too low, dangerous pathogens may be introduced along the pipeline and reach the end consumer. Too high a pressure, and there is an increased risk of pipe breaks and damage to fixtures. This hydraulic model was used to diagnose pressure issues and determine means to better serve customers in the City's distribution system.